Most orders are processed and shipped within 1-2 business days, provided the items are in stock. You’ll receive an estimated delivery date when you place your order. Orders are not processed or shipped on weekends or holidays. If there are any stock discrepancies, we will notify you of any potential delays as soon as possible.

Some products such as dog trolleys, grooming tables, and other large items ship directly from our manufacturing partners overseas. These typically arrive within 2–4 weeks, depending on customs and logistics. Shipping timelines are clearly stated on each product page.

If there are any stock issues or extended delays, we’ll notify you right away.

Contact our Services team at 862-384-6413 for assistance or, fill out the contact us form and our team can assist you.

At Norfie, your satisfaction is our top priority.

If you experience any issues with your order, don’t hesitate to reach out. Our dedicated customer service team is available 24/7 to assist you and resolve any concerns quickly. We’re committed to ensuring 100% satisfaction, and we’ll do everything we can to make sure you’re happy with your purchase.