Most orders are processed and shipped within 1-2 business days, provided the items are in stock. You’ll receive an estimated delivery date when you place your order. Orders are not processed or shipped on weekends or holidays. If there are any stock discrepancies, we will notify you of any potential delays as soon as possible.
Some products such as dog trolleys, grooming tables, and other large items ship directly from our manufacturing partners overseas. These typically arrive within 2–4 weeks, depending on customs and logistics. Shipping timelines are clearly stated on each product page.
If there are any stock issues or extended delays, we’ll notify you right away.